Privacy Policy
Dream to Direction is a public-facing business name used by Ruaware LLC. In this policy, “Dream to Direction,” “we,” “us,” and “our” refer to Ruaware LLC.
Information we collect
Dream to Direction may collect information you provide directly, including your name, email address, phone number, booking details, intake responses, purchase details, conversation content, feedback, and other information you choose to share while receiving the service. We may also collect basic technical information needed to operate and protect the website, such as device, browser, log, and usage data.
Payment information is processed by our payment provider, Stripe. Dream to Direction does not need your full payment-card number to deliver the service.
How we use information
- Provide and personalize the service.
- Schedule and conduct introductory calls.
- Review intake responses and prepare for conversations.
- Assess fit, organize ideas, prepare personalized direction documents, and define practical starting First Wins and next steps.
- Provide separately agreed implementation or other additional work.
- Process authorized purchases.
- Respond to questions and provide service communications.
- Maintain security, prevent misuse, and improve the experience.
- Meet legal, accounting, and regulatory obligations.
Use of AI and service providers
Dream to Direction may use artificial intelligence services to organize information, identify gaps, support research, draft working material for a direction document, or assist with separately agreed work. Information you provide may be processed by the technology providers that support these functions.
Our current providers include Zoho for booking and email, Stripe for payment processing when a paid engagement is accepted, and Namecheap for website hosting. Other providers may support analytics and related operations as the service grows. We share information with service providers only as needed for them to perform services for Dream to Direction, subject to their applicable terms and safeguards.
How we share information
Dream to Direction does not sell your personal information. We may share information with service providers that help us operate; when required by law or legal process; to protect rights, safety, and security; or as part of a business transfer, subject to appropriate notice and applicable law.
Retention and security
We keep personal information only as long as reasonably necessary for the purposes described in this policy, including service delivery, recordkeeping, dispute resolution, and legal obligations. We use reasonable safeguards, but no online system can guarantee absolute security.
Your choices
You may ask to access, correct, or delete personal information, subject to applicable law and legitimate recordkeeping needs. You may also ask questions about how your information is used by emailing info@dreamtodirection.org.
Sensitive information and children
Do not provide passwords, financial account numbers, full payment-card details, medical records, or other highly sensitive information unless Dream to Direction specifically requests it through an appropriate secure method. The service is intended for adults and is not directed to children under 18.
Changes to this policy
We may update this policy as the service or legal requirements change. The current version will be posted with an updated effective date.
Contact
Questions or requests about privacy may be sent to info@dreamtodirection.org or mailed to Dream to Direction, Ruaware LLC, 12963 Riverview Street, Detroit, Michigan 48223.